Protocol in a Hostage Situation (Miller, 2007)
-Isolate the scene and contain hostages
-Clear out bystanders
-Control the scene -- Medical assistance, traffic control, and media management
-Establish communication with the hostages and the perpetrator
-Utilize communication strategies
-Respond to demands, keeping in mind the safety of hostages as paramount
-Structure surrender or resolution
-Know when to employ tactical assault
-Stress debriefing
